Postage and FAQ’s

Sri Nityananda Ashram Mount Eliza postage website Shiva
Accepted Payment Methods

We currently accept PayPal and credit card payments made online via our website using the secure online payment gateway, Stripe.

Online Order Security

Our website is secured with an encrypted SSL certificate meaning all transactions are safe. We use premium and secure payment gateways – Stripe and PayPal – world leaders in online payment.

After You've Placed An Order

After you’ve placed an order, we will package your item and send it to you. You will be sent a receipt and notified when your order has been shipped along with your tracking order (if applicable).

Digital Downloads: Music and Photos
If you purchase the Online Download option please follow these instructions:
 
-Regarding Ganeshpuri photos:  there are 10 compressed folders, due to the size and amount of files we’ve had to compress folders.
– We recommend only downloading to your computer
– Please only click one at a time and allow them download before clicking the next download
– Each download is between 100-300mb each
– To extract the files, right click on the folder, and select ‘extract’. Your photos will automatically extract into a new folder. 
– If you get the ‘network error’ message, please ensure you’ve only downloaded one file at a time and then retry. If this error persists contact us below.
 
If you have any issues or bandwidth troubles please make the purchase and email us at satsanglivestream@gmail.com for an alternative download.

 

Postage Information

Domestic – Australia Only

  • Standard Postage – Please allow between 4-7 business days
  • Express Postage – Generally 1-2 business days

International Shipping.

Countries included:

  • USA, Canada, United Kingdom, Germany, Serbia, Macedonia, India, Japan

Is your country not listed? Let us know!  bookstore@theashram.com.au

Shipping Options

  • Economy Air – Varies on country – Please allow 12+ Business Days
  • Standard Air – Varies on country – Please allow 7+ Business Days 
  • Express International – Varies on country – Please allow 5+ Business Days